Prescription Requests & Medication Queries

Do you need to order your medication but cant get to surgery or the Pharmacy? Or do you have a medication query? Order Here online in the comfort of your own home/work.

Online

Click Here to order/query your medication.

The easiest way to order a repeat prescription is to register for online services.

Simply log in to the online portal and visit the medication section. You then tick the prescriptions you want.

In person

You can do this by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request.

Please put this repeat prescription request in the box on the reception desk.

By post

You can post your prescription slip or written request to us at the practice. You can include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the surgery.

Phone

Please note we are unable to accept repeat prescription requests by telephone, there are several other ways in which you can do this.

E-mail

You can send us an e-mail to lenoccg.woodhousemedicalpractice@nhs.net please include your name, date of birth, address and your medications that you are requesting. If you would like them sending electronically to a pharmacy please don’t forget to mention your nominated pharmacy.

Electronic prescribing

Instead of issuing a green hand signed paper prescription, the doctor can now send the prescription electronically to your chosen pharmacist.

This means you don’t have to come back to the surgery to pick up the prescription, but you can go straight to the pharmacist and pick up your medicine.

This works even better if you request the medicine online as it means you can miss out on two trips to the practice.

You can nominate your pharmacy:

  • Visiting your regular pharmacy and signing up for electronic prescribing.
  • Ask the receptionist at the practice to register your chosen pharmacy.
  • You can also change your nominated pharmacy through the online portal under the medication section and then click on ‘change pharmacy’. However you cannot make the initial nomination online.

Find out more about electronic prescribing.

Medication reviews

The doctors at the practice regularly review the medication you are taking. They will sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.

Non-urgent advice:

Whichever method you use for ordering a repeat prescription, it takes up to 48 hours to process. If you need it sooner then please tell reception so they can alert the doctor.