Extended Access Service

Evening and weekend appointments are now available with GPs, practice nurses and other healthcare professionals for routine pre-booked services.

MORE EVENING AND SATURDAY APPOINTMENTS AVAILABLE NOW!

 

Evening appointments

There are now extra routine appointments available in the evening, making it easier for you to get an appointment at a time to suit you.

The practice offers:

 

A virtual clinical pharmacist service.

This is a telephone appointment for patients who: need to speak to a pharmacist regarding a medication issue; but don’t need to come to the surgery. The pharmacists are able to prescribe and organise prescriptions electronically.

A virtual musculoskeletal (MSK) service

This is a telephone appointment for patients who need to speak to an advanced physiotherapist regarding muscle and joint problems. They will issue advice and where appropriate arrange a follow up.

 

A virtual mental health support service (Healthy Minds)

This is a telephone appointment for patients aged 18 and over who would like help with emotional wellbeing. It will provide a 20minute telephone consultation with Healthy Minds Practitioners who will be able to offer support for patients experiencing low mood, stress or anxiety. They will offer support, explore and develop coping strategies and offer signposting and recommend other support services. Please speak to the Reception team for further information on how to book an appointment.

 

For either of the above please speak to the reception team for further information on how to book one of these appointments.

 

Saturday and Sunday morning face to face appointments

There are now Saturday and Sunday morning routine appointments from 9-12pm available through our extended access service at:

Rutland Lodge Medical Practice
Scott Hall Road
Leeds
LS7 3DR

This increased availability is an extension of the services offered by your practice and is provided by a range of local clinicians including GPs, nurses and health care assistants.

Please note, this is not a walk-in service – you still need to make an appointment via your own GP practice. Extended Access appointments are for routine general practice issues and not for urgent care. If your practice is closed and you are unwell please call NHS 111

This increased availability is an extension of the services offered by your practice and is provided by a range of local clinicians including GPs, nurses and health care assistants.

Please note, this is not a walk-in service – you still need to make an appointment. Appointments can be made either via your own GP practice or by calling the extended access team on 0113 221 3540 between 9am and 12pm on Saturday and Sunday.

There are a limited number of GP, Nurse, Health Care Assistant and Phlebotomy appointments available.

If you:

  • find it difficult to attend an appointment during the working day

  • are a busy parent with small children; or

  • rely on working carers to take you to appointments;

then this service is here to support you.

Booking an appointment

To book an appointment you must contact us. An appointment must have been booked in advance of visiting the extended hours service. You can contact our practice by telephone on 0113 221 3510. Ask us for more details if you’d like to go online to book/cancel appointments in the future as well ordering repeat prescriptions.

Please note that when you book an appointment the practice will ask you for consent to share your detailed GP record with the clinician providing the care.

Should you need to cancel your appointment please contact us. Remember if you no longer need your appointment, please cancel it so someone else can have it.

Please be aware that this is not a walk-in service – you must have an appointment.

Who and where will you be seen?

Evening and weekend appointments are likely to be in one of the hubs and not necessarily at your usual GP practice. Your GP practice will be able to advise you where you need to be when you book your appointment.

Please be aware that appointments booked at the hubs providing evening and/or weekend appointments will be with a GP, practice nurse or other appropriate healthcare professional who works on behalf of all the local GP practices. This may mean that you have an appointment with a GP, practice nurse or other appropriate healthcare professional who does not usually work for your usual GP practice, but you will still receive the same level of care.

All the GPs and nurses working in the HUB will be able to access all the necessary information about you to give you the highest level of care and the process will be exactly the same as you would receive from a GP or nurse at your usual GP practice.

Need to see a primary care professional urgently? Call NHS 111

Call NHS 111 if you think you need to be urgently seen by a GP, practice nurse or other healthcare professional. The trained advisor for NHS 111 will carry out a telephone assessment and, if needed, will book you an appointment with an out-of-hours GP service.

Extended hours appointments are for routine general practice issues and not for urgent care.  If urgent care is required please call NHS111 for advice.

About the service

NHS Leeds CCG is committed to improving access to primary care services and is working closely with the Leeds GP Confederation to make this happen. This includes making appointments available at times that are convenient to patients.

The CCG has arranged for additional appointments to be provided outside of normal GP practice hours by the Leeds GP Confederation.

The service offers pre-bookable, routine primary care appointments with a range of clinicians including GPs, nurses and health care assistants.

How do we use your information to run evening and weekend services?

In order to run evening and weekend GP clinics, the 37 practices in Leeds West have joined together to open ‘Hubs’ that make the best use of the limited resources available for these kinds of services. By running clinics from fewer locations we are able to offer more appointments than if each practice opened in the evenings and on weekends.

For all practices to be able to book appointments for their patients at these Hubs we use a dedicated clinical system called SystmOne to host an appointment book which all participating GP practices can access to book appointments for their patients. GP’s at the Hub use this system to help them locate the patients medical records on our practice clinical system which they access for the purpose of providing care during the appointment the patient has booked in an evening or weekend clinic at the Hub.

This requires us sharing the following patient information on the Hub appointment booking system:

  • Name
  • Date of Birth
  • Contact Telephone Number
  • Registered Practice

Help us, help you by sharing this information

We’d be grateful if you could help us, help you by ensuring your family, friends and any other contacts are aware of the improved availability of appointments. Please do share this webpage with people you know.

Extended access venue

Rutland Lodge Medical Practice
Scott Hall Road
Leeds
LS7 3DR